Privacy Policy

Privacy Policy – Eurostream24 PlayTube

Last updated: [10.08.2025]

1. Introduction

Welcome to Eurostream24 PlayTube (“we,” “our,” “us”).
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our streaming services, website, and mobile applications (collectively, the “Service”).

By using Eurostream24 PlayTube, you agree to the practices described in this Privacy Policy.

2. Data We Collect

We may collect the following categories of personal data:

a) Information you provide directly:

  • Name, username, and profile picture

  • Email address and contact details

  • Payment details (processed securely via third-party payment providers)

  • Preferences, playlists, and saved content

b) Information collected automatically:

  • IP address and approximate location (country/city level)

  • Device type, browser, and operating system

  • Date and time of access

  • Usage data (e.g., watched videos, search queries, interaction history)

c) Information from third parties:

  • Data from social media accounts you choose to connect

  • Payment verification from our payment partners

3. How We Use Your Data

We process your personal data for the following purposes:

  • To provide and operate the streaming service

  • To process payments and subscriptions

  • To personalize content recommendations

  • To improve and develop our services

  • To detect, prevent, and address fraud or technical issues

  • To comply with legal obligations

4. Legal Basis for Processing

We process your data under the following legal bases (in accordance with GDPR):

  • Contractual necessity – to provide the service you requested

  • Consent – for personalized recommendations, marketing emails, and cookies

  • Legitimate interests – to maintain and improve service quality

  • Legal obligations – to meet applicable legal requirements

5. Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies to:

  • Remember your preferences

  • Measure usage patterns

  • Provide targeted advertising (if you have consented)

You can manage your cookie preferences in your browser settings.

6. Data Sharing

We do not sell your personal data.
We may share your information only with:

  • Service providers (e.g., payment processors, cloud hosting, analytics)

  • Legal authorities when required by law

  • Affiliated companies within the Eurostream24 Group

7. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We keep your personal data only as long as necessary:

  • Account data: stored until you delete your account

  • Payment and transaction records: kept for up to 10 years (legal requirement)

  • Usage logs: anonymized or deleted after [X] months

9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Rectify incorrect or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability (receive a copy in a structured format)

  • Withdraw consent at any time

To exercise your rights, contact us at: [info@eurostream24.com]

10. Security

We use industry-standard encryption, secure servers, and access controls to protect your personal data.
While no system is 100% secure, we work continuously to safeguard your information.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on our website with the “Last updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Eurostream24 PlayTube Privacy Office
Email: [info@eurostream24.com]
Address: [Eurostream24 - PlayTube Streaming Platform]